Hi! How can we help you?

Catekcnc is a source factory with 18 years of experience in CNC machinery production. Catekcnc has been deeply rooted in China for 18 years and has served more than 10,000 customers in China, including many internationally renowned companies and factories, covering all walks of life. The customer satisfaction rate is almost 100%, and it has become a well-known CNC brand in China. Whether you are a CNC novice or an expert, CATEKCNC can meet your requirements.

Catekcnc has been a senior OEM factory for many years and has cooperated with many well-known foreign trade companies. Its equipment has been shipped to more than 150 countries and regions around the world, providing CNC services all over the world.

CatekCNC is a legally operated CNC machinery production factory. CatekCNC has been operating normally in China for 18 years.

CatekCNC has more than 50 top technical R&D personnel (more than 20 senior engineers), who have been engaged in the R&D and manufacturing of standard automation equipment for many years, and are familiar with the production technology of precision mechanical parts, software integrated control technology, and electrical automation technology.

You can check whether catekcnc is legal in the following ways:

1. All information of catekCNC is publicly visible.

2. catekCNC has legal business qualifications.

3. catekCNC has passed CE, SGS, ROHS, BV and other authoritative organizations.

4. catekCNC has a real mechanical production workshop.catekCNC has a formal, registered official website.

5. catekCNC has an official store registered by Alibaba.

6. catekCNC has a certified store made in China.

7. catekCNC has an officially certified business mailbox.

8. catekCNC can provide professional business contracts and formal invoices.

• Clarify processing requirements: First, you need to clarify the type of parts, materials and processing accuracy requirements you need to process. This includes understanding the size, shape and processing requirements of the products you want to process.

• Choose the right model and configuration: Choose the right type of CNC machine according to your specific needs. For example, if your work is mainly metal cutting, you can choose a CNC cutting machine and choose the right cutting method (such as plasma or fiber laser) according to the cutting material and thickness. If it is woodworking engraving, you need to consider a CNC engraving machine.

• After clarifying your processing needs, we will recommend the most suitable CNC machine for you.

• After you confirm your machine model and processing requirements, we will provide you with a detailed quotation of the machine with the best quality and the most favorable price.

• If you have no questions about the order, we will send you a PI (commercial invoice), and after you confirm that it is correct, we will sign a commercial sales contract.

• After receiving your signed contract and deposit, we will start producing the machine for you, and we will update you the production status in real time during the production process.

• After the production is completed, we will provide you with a video inspection of the machine. If you have a need, we can provide you with a video chat to provide you with a machine inspection to ensure that the machine can operate normally after you receive it.

• After your confirmation, we will transport the goods according to the trade terms agreed in the contract.

• After the goods are shipped, we will provide you with all the transportation documents, packing list, invoice, telex release, etc. to ensure that the machine can reach your hands smoothly.

As the source factory, we can provide full customization of the whole machine. No matter what your needs are, we can provide you with customized services to meet your needs.

• We can customize the processing dimensions of all machines, including (processing length, processing width, processing diameter, processing height, etc.)

• We can fully customize the configuration of all machines, including (control system, drive motor, transmission structure, etc.)

• We can provide fully personalized color customization for all machines.

• We can customize the appearance of all machines.

Catekcnc's CNC machines are sold to more than 150 countries and regions around the world. Due to customer privacy policy, we cannot show you customer contact information, but if you want to see our machines running in your local area, we will contact our customers for you, and after their permission, we will arrange for you to view the machine.

We can provide voltage customization service for your machine. No matter what voltage you use, we can customize it for you, such as: 110V/220V/240V/280V/380V/410V/440V/550V. Before ordering the machine, please confirm the voltage used by your machine and tell us.

No, we will provide you with all the complete software installation packages when the machine is shipped. You can use it indefinitely without worrying about software fees.

We provide four modes of transportation for you to transport your machine:

1. Ocean transportation: the cheapest price, slower transportation speed, and the most commonly used mode of transportation.

2. Truck transportation: higher price, faster transportation speed.

3. Railway transportation: the price is similar to that of truck transportation, and the transportation speed is faster.

4. Air transportation: the highest price, the fastest transportation speed, but it is limited to transporting small machines, such as marking machines, etc.

Of course, we welcome you to visit our factory. If you need to visit our factory, you can tell us in advance and we will arrange someone to take you to the factory to learn about the machine. If you need to learn machine operation on site, we can arrange engineers to train you on machine operation and machine drawing on site. If you are worried about whether the machine matches your usage needs, we can make processing samples on site according to your needs.

After determining what kind of machine you need to buy, you need to consider how to pay. A deposit of 30%-50% is required for machine ordering, and the balance is paid after you confirm that the machine is correct. We will ship it for you after receiving the balance.

1. T/T payment:

   TT payment, that is, wire transfer payment, is an international payment and fund transfer method through the interbank wire transfer system. This payment method is usually used for payment settlement in international trade, and has the advantages of fast fund transfer speed and high security. TT payment can be made by telegram or telex. The buyer deposits the money into the remittance bank, and the bank then instructs the branch or agent bank at the destination to pay a certain amount to the beneficiary by telegram or telex.

   TT payment belongs to commercial credit, and the final decision on payment lies with the customer. This method is suitable for transactions that require fast fund transfer, and is widely used in international trade due to its efficiency and security.

2. Credit card payment:

   You can pay with a credit card or paypal.

Due to the different functions of the machines, the production time of the machines will also be different. For more common three-axis or four-axis machines, it usually takes 5-10 days to produce. For some multi-functional CNC lathes or multi-head customized CNC engraving machines, it usually takes 15-25 days to produce. For more complex machines, the production time generally takes 30-45 days. At the same time, the production period of some fully customized machines will also be different.

1. When the machine is shipped, we will attach a USB flash drive, which contains the machine processing video, operation manual and related operation software.

2. If you encounter any problems, you can contact us at any time, and we will have professional engineers online to solve the problem for you. You can solve it for you through online chat or video call.

3. If you need, we can also arrange engineers to go to your country to solve the problem for you on site.