See What Customers Say About Us.

After purchasing this CNC router, I encountered numerous issues, ranging from software to hardware. Since July, I have been in constant communication with Alice. Throughout this period, I've been learning how to operate the machine properly. Many problems that I initially believed were machine faults actually turned out to be incorrect settings or improper operation on my part. Alice has remained incredibly patient throughout these past two months. I truly appreciate her unwavering support and dedication.👍️

This CNC router machine is of fantastic quality. Due to the war, the shipping process was incredibly difficult. Thank you for finding a way to deliver it to me intact and in perfect condition. I truly know it wasn't easy. We are deeply grateful for your commitment and support.

We have received the machine! I am currently assembling this CNC router, and with the remote help from your technical team, my progress is very fast. The online guidance has been excellent and clear. I look forward to starting my first project soon.

I have been using this machine for quite some time. Recently, I encountered some inverter issues. The technician, Perry, was very patient, and we resolved the problem together. I must give him a perfect score, and thank you for his excellent service. Now, the side rotation device of this CNC router is functioning properly again.

Después de desmontar el pórtico, el envío desde China hasta Caracas, junto con el embalaje en caja de madera, costó un total de 450 dólares. El precio de la máquina más este gasto, sinceramente, no resulta caro. En general, importar maquinaria desde aquí es muy rentable. Espero que podamos colaborar satisfactoriamente en el futuro y creo que consideraríamos una cooperación a largo plazo.

Please understand my delayed review. I have been using this 3D CNC router machine for a while, and now I can responsibly say that CATEKCNC's machines are trustworthy. Their service is also satisfactory, they certainly don't abandon customers after selling the machine.

The CNC router has just arrived at my factory. Since I opted for disassembled shipment, many components were taken apart, which helped save on shipping costs. Alice sent me the installation video and assured me that I could contact her again if I encountered any difficulties. I am very satisfied with this level of service.

Great news, the router machine has arrived! Now it's time to put it all together. Luckily, not too many parts were disassembled, so hopefully everything goes smoothly.

The machine has been received, but some components required assembly. Alice has been assisting me in contacting the after-sales team. We had a video call and managed to complete the setup. I've been looking forward to this CNC router for a long time.

After receiving the machine, I carefully checked each part. Look this electrical parts, they were very regular. It was obvious that this was a high-quality CNC router machine.

Upon receiving the machine, I conducted a thorough inspection and was impressed by its excellent condition, showing no signs of damage. Sales specialist Cici also set up a group chat with CATEKCNC's engineering team. They were extremely professional and responded promptly despite the time difference, resolving all my after-sales issues. The machine has been operating normally for some time now, making it a truly excellent purchasing experience.

We uses this newly purchased CNC router machine to produce high chairs. The curved backrest can be directly milled with a milling cutter, resulting in a very smooth finish. Now, the workers only need to handle the assembly, Good!